I require 48 hrs notice to cancel or reschedule services to allow me to fill the vacancy; Cancellations less than 48hrs will incur a late-cancel or no-show fee of $30 per service that must be paid before a new appointment can be scheduled.
Children & Guests
I work in a very small studio suite with no additional room for guests who are not receiving services. Please make arrangements for childcare or reschedule your appointment.
Returns on Product/Tools
Please notify me as soon as possible within 14 days of purchase and I will gladly take returns or exchanges.
I am happy to alter a cut or color if it is not quite right--sometimes curly hair behaves differently at home or an odd curl or two may need to be adjusted.
*Please notify me as soon as possible within 10 days of your service. I will do my best to get you back into the salon as soon as possible according to my schedule.
I take photos of my work (before & after) for social media advertising, and I take care to make sure you look good in those photos. Please let me know if you would prefer to keep your face hidden.